CCURE 9000 Upgrade Questionnaire

1. Site & Current System

Current CCURE 9000 version*

Target / desired version (if known, optional)

Is this an Enterprise or Standalone system?*

Enterprise = multiple servers (a MAS plus one or more SAS's). Standalone = a single server. Either type may or may not be running everRun/SplitSite – that's the next question.

Enterprise (multiple servers) Standalone (single server) Not sure

Is everRun (High Availability) or SplitSite (Disaster Recovery) in use?*

System serial number*

(CCURE Administration → Help → About → Licensing tab)

Known issues or pain points with the current system (optional)

2. Servers Being Replaced

Is the current server physical or virtual?*

Physical Virtual Not sure

Are any servers being replaced as part of this upgrade?*

Yes No Not sure

3. Operating System & SQL Server

Provide for each SAS as well if this is an Enterprise system.

Existing server OS*

Just the OS - no need for specific build/version number.

Existing SQL Server version*

Is SQL on the CCURE server or a separate server currently?*

Same server Separate server Not sure

Do all clients and server(s) meet the recommended specs for the new CCURE 9000 version?*

Windows 7 and Windows 8 are not supported. Windows 10 must be v1809 or higher.

Yes No Not sure

4. Controllers, Badging & Video

Controller / firmware list (Excel)*

A list of all controllers (iSTARs and apCs) showing their firmware — this can be pulled easily from the Administration application.

# of CCURE 9000 client workstations*

# of CCURE 9000 badging workstations*

Workstations with photo capture and a badge printer.

Has it been verified that the badging equipment (cameras & printers) is supported in the new CCURE 9000 version?*

Yes No Not sure

Is CCURE integrated with a video system?*

Yes No

5. Other Integrations & Licensing

Any other third-party integrations? (optional)

Additional licensed CCURE modules (optional)

6. Screenshots (recommended)

If available, attach: Help > About (version info) and the License Administration screen. These help us confirm licensing without back-and-forth.

7. Logistics

Will the upgrade be done during normal business hours?*

Yes No Not sure

Will the work be done on-site or remote?*

On-site Remote Mix of both

Remote via TeamViewer or similar.

Will travel from the Houston area be required?*

Yes No Not sure

Anything else we should know? (optional)

✓

Thanks — that's everything we need.

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